Shipping Policy
Last Updated: February 17, 2025
At Godzilla, we are committed to providing a seamless and timely shopping experience. Below is everything you need to know about our shipping policies.
1. Shipping Locations
- We currently offer shipping to locations within India. International shipping may be available on request or in the future, and additional charges may apply.
- If you wish to inquire about international shipping, please contact us at supportgodzilla@mail.com.
2. Processing Time
- Orders are typically processed within 1-3 business days after the order is placed. Orders are processed Monday through Friday, excluding holidays.
- During high demand periods (e.g., holiday seasons, sales events), processing times may be slightly longer. We will notify you if there are any delays with your order.
3. Shipping Methods and Delivery Times
- Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment.
- Expedited Shipping: For faster delivery, we offer expedited shipping options at checkout. Delivery for expedited shipping typically takes 2-4 business days.
- Shipping times may vary based on your location and the shipping method you choose at checkout.
Please note that the delivery times are estimates and are not guaranteed. Delays may occur due to factors outside our control, such as weather, customs processing, or courier issues.
4. Shipping Fees
- Standard Shipping: Shipping costs for standard shipping will be calculated at checkout based on the weight of the order and the destination.
- Expedited Shipping: Expedited shipping fees will also be calculated at checkout, based on the selected shipping method.
- Free shipping promotions may be available during special promotions or for orders above a certain amount. Please refer to specific promotional terms for eligibility.
5. Order Tracking
- Once your order is shipped, you will receive an email with tracking information so you can follow the progress of your delivery.
- You can track your order on the carrier’s website using the provided tracking number.
6. Shipping Delays
- While we strive to ensure timely delivery, shipping delays may occasionally occur due to circumstances such as:
- Weather disruptions
- High-volume periods (e.g., holidays)
- Shipping carrier delays
- Godzilla is not responsible for delays caused by shipping carriers or customs procedures. If you have concerns about your shipment, please reach out to the carrier directly or contact us for assistance.
7. Incorrect or Incomplete Shipping Information
- Please ensure that your shipping information is accurate and complete when placing your order. Godzilla is not responsible for delays or undelivered packages resulting from incorrect or incomplete shipping details.
- If you realize that your shipping address is incorrect, please contact us immediately at supportgodzilla@mail.com to update your order.
8. Lost or Damaged Items
- If your order is lost, damaged, or shows as delivered but you have not received it, please contact us at supportgodzilla@mail.com. We will assist you in filing a claim with the carrier and ensuring that you receive your order or a replacement, depending on the situation.
- We are not liable for packages once they have been marked as delivered by the carrier. It is your responsibility to ensure that someone is available to receive the package at the provided address.
9. International Shipping (if applicable in the future)
- If we begin offering international shipping, customs duties, taxes, and other fees may apply depending on your country. These charges are the responsibility of the customer and are not included in the shipping costs at checkout.
- Godzilla is not responsible for any customs-related issues or delays.
10. Contact Us
If you have any questions or concerns regarding our shipping policy or your order, please reach out to us at:
- Email: supportgodzilla@mail.com
- Phone: [Your Business Phone Number]
- Address: [Your Business Address, if applicable]
Thank you for choosing Godzilla! We appreciate your business and are dedicated to ensuring your shopping experience is as smooth as possible.
Let me know if you need further adjustments or additional information!